Increasingly, personnel are in a position where they have to prepare a statement or report to address a complaint, employment matters, following an untoward incident, investigation or for some other purpose. Good written evidence is vital. It can save time, money and often a court appearance. This course looks at the different types of statements, the format, what to include, what to leave out, which documents can be referred to and what the courts are looking for.
Key learning points include:
- Difference between statements and reports
- Purpose of statements and reports
- Format of statements and reports
- Appropriate language
- Content and how to write it
- What can be included
- Gathering evidence
- Drafting and using records, appendices, exhibits, photographs, diagrams and plans
- Following professional guidelines
The course is interactive with good use of real cases and exercises including feedback and cross-examination to illustrate the points.