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The importance of good record keeping cannot be overemphasized. Our training equips delegates with the knowledge and skills they require to meet good standards of record keeping. This ensures good communication, improves safety and saves time, money and other valuable resources. Many legal cases have demonstrated that poor records result in £millions in lost revenue, legal costs and irreparable damage to reputation. When a matter becomes subject to an audit, investigation or comes before the court robust documentation is paramount.
We explain the legal and professional obligations, national, local and professional guidelines, accountability, how to put these into practice and the courts view of the records.
We look at best practice in written and electronic record keeping and practical aspects such as:
- Will records stand up to scrutiny ?
- How much to write ?
- What to write ?
- The detail
- What to include ?
- What to leave out ?
- …and much more
This is an interactive course using real cases and practical examples.